What is your business hours?
We are open from 8:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 6:00 PM Saturday, pacific standard time. Sunday Closed.< top >

Which credit card do you take?
We honor Visa/Master, American Express cards.< top >

Can I ftp my digital files?
Yes.  You can ftp only jpg format files to 66.237.27.194, username=remote, password=749east; After uploading is completed, please call or email your sales representative to give detail instruction. PLEASE NOTE THIS IS A PUBLIC FOLDER THAT MEANS WHOEVER LOGIN INTO THIS FOLDER CAN ACCESS ALL THE FILES IN THIS FOLDER.

Can you recommend a ftp client program?
For PC computer users, try ftpsurfer; For Mac users, try Transmit, BulletProof, or Fetch.< top >

How do I prepare my file for Fuji Frontier or Durst Lambda print?
First of all, your file must be in RGB mode/8 bits - not CMYK, not Grayscale.
In order to have the best quality of printing, make sure your file is in sRGB working color space; if it is not, please convert it into sRGB working color space before submitting the file. For Frontier print - 10x15 for smaller, prepare your file at 300 DPI or less; For Durst Lambda print, prepare you file at 200 DPI or less. Finally, save your file without any layers and alpha channels. < top >